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Set up your company profile

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Your company profile is the foundation everything else builds on — solutions, drivers, and business cases all inherit context from it. This guide shows you how to create and maintain one in Companies.

Create a profile#

  1. Open Companies in the sidebar. Your profile from setup is already listed; click "+ New company" to create another (useful if you sell under multiple brands).
  2. Enter the Company website and click "Analyze website". Serre researches the site and proposes your company details, industry, size, target market, and detected solutions. Hover the button to see what it costs.
  3. Review every suggestion. Accept, edit, or discard — nothing is locked in.

A profile you haven't finished offers "Continue setup" in its row's … menu and in its drawer. Click it to pick up where you left off.

Edit a profile#

  • Quick edits: click a row in the Companies table to open its drawer. Each field saves on its own when you leave it.
  • The full profile: click "Open profile card" in the drawer or the row's … menu. Edit Company foundation and Default target industries right on the card. Brand & messaging has "Edit", which opens a drawer. The other panels have "Manage" links to their own pages.

What lives on the profile#

  • Workspace snapshot — the company name, industry, flagship solution, and counts of solutions, drivers, and drafts.
  • Company foundation — website, revenue, employees, headquarters.
  • Brand & messaging — your voice and positioning.
  • Solutions and Value drivers — your portfolio, with "Manage" links to their own pages.
  • Default target industries — the markets you sell into.
  • Solution value focus — the kinds of value your product delivers (cost reduction, productivity, risk, revenue, compliance).
  • Evidence — proof points with sources: case-study metrics, analyst quotes, benchmarks you can cite in front of a buyer.
  • Accounts — the buyers tagged to this company.

Trust, but verify: confidence dots#

Researched fields show a three-dot confidence meter:

  • 3 dots — high confidence, taken straight from a source page.
  • 2 dots — medium confidence, inferred from several signals.
  • 1 dot — low confidence; worth a second look.

When a source is known, a link icon opens it, so you can check where a value came from before you rely on it.

Editing with Val#

On the profile card, click the Val button (or press ⌘J / Ctrl+J) to open the copilot and make changes conversationally — "change HQ to Austin", "add a highlight about our SOC 2 certification". Val makes the change and tells you what it did. Anything risky, like removing a solution, asks you to confirm first. See Meet Val.

Tips#

  • Click "Make default" on your primary profile, in its drawer or its … menu.
  • Evidence is what separates a credible case from a hopeful one — add proof points as you collect them, with source links.

Documentation

Browse documentation or search for a topic

Selected: Set up your company profile

Get startedSet up your company profile

Your company profile is the foundation everything else builds on — solutions, drivers, and business cases all inherit context from it. This guide shows you how to cr…

Get startedManage your solutions

Solutions are the products you sell. Keeping them well-described pays off everywhere downstream: value drivers map to them, and business cases group benefits under t…

Get startedMeet Val, your value-engineering copilot

Val is the AI copilot built into Serre. Wherever you see the Val button, click it (or press ⌘J / Ctrl+J) to open a chat panel beside the page. Describe what you want…

Build and share a caseCreate an account

An account is a company you sell to: a prospect or an existing customer. Get the profile right and every business case for that account starts from solid ground. Thi…

Build and share a caseBuild a value driver

This guide walks you through the Driver Studio — one editor for creating and refining the formulas that power your business cases. New here? Read What is a value dri…

Build and share a caseBuild a business case

When you finish, you'll have a calculated, reviewed business case for one account, ready to export or share. The case walks you through eight steps, shown across the…

Build and share a caseExport and share a business case

When you finish this guide, your buyer has the case in hand — as a document, a private link, or both — and you're ready for the conversation. Everything happens in t…

Understand the foundationsWhat is a value driver?

A value driver is a single, measurable way your product creates value for a buyer — for example "Reduced Manual Billing Time" or "Lower Infrastructure Spend". It's t…

Understand the foundationsWhat is a business case?

A business case is the deliverable Serre exists to produce: a quantified, defensible answer to the question every buyer eventually asks — "what is this actually wort…

Understand the foundationsHow Serre calculates ROI

Every number in a Serre business case comes from transparent math you can read — formulas with inputs you control. The AI helps you draft formulas, suggest inputs, a…

Workspace and supportManage your team and plan

Everything account-related lives under Settings: your profile, your teammates, and your plan's allowances. Your profile Settings opens as its own screen, with "Back …

Workspace and supportCommon questions

Quick answers to the issues and questions we hear most. Each entry: what you're seeing, why, and what to do. Account & sign-in I can't sign in. Check for typos first…

ReferenceSerre Connect tool reference

Every tool your assistant can use once it is connected to Serre, with the exact arguments each one takes. This page is generated from the connection itself, so it al…